We are committed to ensuring a high level of data protection that safeguards your privacy when using our website. This privacy policy therefore explains how your personal data is processed and protected, your rights and how you can exercise them. We want you to feel confident about our processing of your personal data. If you have any questions, you are welcome to contact us. You can find our contact details at the bottom of this page.
Who is responsible for the personal data we collect?
Mobin Hydraulic AB, org. Nr
Where is your personal data stored?
We endeavour to process your personal data as far as possible within the European Economic Area (EEA) and all our own IT systems, but may also transfer and process it in a country outside the EEA (so-called ‘third country’). Such transfers will only be made to recipient countries with an adequate level of protection and in accordance with applicable law. If a transfer is made to a partner for a service in the United States, it will only be made to companies covered by the Privacy Shield, which is an agreement on the protection of personal data between the EU and the United States.
What kind of personal data do we collect?
We collect personal data that you send to us when you place orders on our website, sign up to our newsletter or enter any competitions. The personal data you send us may include, for example, contact information, date of birth and payment information. We may also collect certain personal data from external partners, such as address data from public registers and creditworthiness data from credit rating agencies, banks or credit reference agencies.
How do we use your personal data?
We may use your personal data for the following purposes:
When processing orders and returns in our webshop
For SMS notifications on delivery status
For contacts regarding any problems with your delivery
For correspondence on questions and other information
When sending offers in the form of newsletters, always with instructions on how to unsubscribe from further mailings
When analysing purchasing patterns to provide relevant offers and information
When confirming the minimum age required by law to shop online
When announcing winners in competitions that we organise
When sending out surveys to improve our services and offers.
When working to prevent misuse or other inappropriate use of our website
We will retain your data for as long as necessary to fulfil the above purposes or as long as we are required to do so by law. Your personal data will then be deleted.
What are your rights?
You have the right to request information about the personal data we hold about you at any time. If your data is inaccurate, incomplete or irrelevant, you can request that it be corrected or deleted. We cannot delete your data where there is a legal requirement to keep it, such as accounting rules, or where there are other legitimate reasons why it needs to be kept, such as unpaid invoices. You can withdraw your consent to us using your data for marketing purposes at any time by unsubscribing from our newsletter. You can also contact us by letter, email or phone. See contact details below.
Who may we share your personal data with?
In order for us to be able to offer the above-mentioned services and our commitments to you as a customer, we share your personal data with companies that are so-called data processors for us. Data processors process the information on our behalf and according to our instructions and help us with IT services, payment services, transport and marketing. This is done only for the purposes for which we have collected the information and only to companies that can provide sufficient guarantees regarding the security and confidentiality of personal data. We never pass on, sell or exchange your personal data for marketing purposes to third parties.
How do we protect your personal data?
In order to ensure that your personal data sent to our website is not read by third parties, all such information is encrypted and sent via a secure connection.
Cookies
A cookie is a small text file that a website saves on a visitor's computer. Cookies are used on many websites to give a visitor access to various features. The information contained in a cookie can also be used to track a user's browsing behaviour on websites that use the same cookie.
Do I have to allow cookies?
This website uses cookies for functionality critical for shopping in the store. Therefore, if you block cookies, you will not be able to shop in the store. However, without cookies, you can still look at pages and items in the store, but some features may behave unexpectedly. If you want to shop in the shop but do not want any cookies to be saved on your computer when you close your browser, you can visit the site in private mode. This mode is called different things depending on your browser: ‘Incognito window’ (Chrome), ‘Private window’ (Firefox) or ‘InPrivate window’ (Microsoft Edge). Any cookies set during the private mode visit will then be deleted from your computer when you close your browser.
How do we use cookies?
This website uses cookies to manage items in the shopping basket, login to ‘my pages’ and for certain features that should only be displayed once per visitor. If you close your browser and come back to the shop later, your settings and items in the shopping basket will be saved using cookies. We also use cookies to personalise and make information and marketing as relevant as possible to you. The information about logging in to ‘my pages’ is stored in a so-called session cookie and is therefore deleted when you close your browser. Our other cookies do not store information to identify you. We also use cookies for statistical purposes, for example, to see which articles the same visitors are looking at in order to offer automatic product recommendations.
Third party cookies
We use Google Analytics and AdWords, which also set cookies, to get a picture of how our visitors use the website. These cookies also do not contain identifying information about who you are as a visitor. Our social media connections with AddThis for example Facebook, Google+, Twitter and Instagram also set cookies. These cookies also do not contain identifying information about who you are as a visitor. For more info, see AddThis privacy policy.
Data controller
Mobin Hydraulic AB
556571-3814
Kolargatan 2A
784 68 Borlänge
Sweden Phone number:
070-610 77 62
E-mail: hampus@mobin.se
This privacy policy is last updated: 12/11-2024